We pride ourselves on customer service. If for some reason there is an issue with your fabric, please contact us. You may return most new, unopened items within 30 days of delivery for a full refund. You must have the original receipt and contact us for return authorization before returning any goods. You must pay the return shipping fee unless the return is the result of our error, (you received an incorrect or defective item, etc.). Contact OrdersTQB@gmail.com for anything regarding this. Sale items and cut yardage are not returnable. Due to copyright laws, books, patterns, and stencils are also not returnable. Refunds Refunds will be issued once items are returned to us. Shipping and handling will not be refunded, unless the return is due to our error. All returns must be in original condition and packaging and they must be in sellable condition. Items that are dirty, used, or have a smoke odor will not be refunded.